No substitute for experience
What's driving this resurgence in popularity in 2-Cycle products and support at
mtu? Why does the U.S. Military, arguably the world's most demanding customer, continue to rely on these engines and parts for vehicles in applications where failure is not an option?
Like the engine designs themselves, there's simply no substitute for experience, and customers seem to realize it, according to George Polson, former director of product engineering and sales support.
“Those of us who worked for Detroit Diesel in the 2-Cycle's heyday recognized that there was still a lot of life left in this product line," states Polson. "When the off-highway division of Detroit Diesel became part of the global mtu organization, we saw an opportunity and urged mtu to also purchase the legacy 2-Cycle product line. mtu was quick to recognize the importance of our 2-Cycle heritage and made a commitment to give it the same comprehensive, long-term support that it provides with all mtu products."
With experience comes expertise, as Lisa Farrens, 2-Cycle business development manager of parts planning, can attest. “When helping our customers, whether it's sales, service or on a technical basis, they appreciate our knowledge and passion.”
It's a commitment that the military and commercial markets have clearly noticed, if rising sales are any indication. Explains Farrens, "We're letting customers know that we've invested a lot of resources and thought into ramping up production of high quality, genuine parts so that we can continue serving our customers whenever and wherever they need us."
From military vehicles in the Middle East to ferry boats in glittering tropical waters, the Detroit Diesel 2-Cycle engine lives on. And when combined with the strength of mtu’s expertise and support, the legend is sure to continue.